Job Title:Credit Risk Manager
Reports To: SBL Financial Controller
Context/Scope: Job Title:
Dimensions:
Market Complexity-Credit Risk Manager
Leadership Responsibilities
Excellent
- Manage the interaction with the ABSC OTC teams and in market Sales teams
- Lead the development of Best Practice Credit Management and Customer Service
- Lead capability build in this area
- Key Interfaces – Sales Teams, Commercial Finance, ABSC, SBL Credit Committee
Purpose of Role
- Develop and maintain the credit risk exposure by setting and reviewing credit limits and terms, regular evaluations of each customer’s payment performance and seasonally adjusting credit terms. Ownership of the credit policy and its development
- Identify common themes/root cause of customer issues such as incentive processes, cash clearance times, and lead to resolution
- Regular face to face customer contact to review credit and understand how we help each other in joined up business planning in this area
- Monitor the Sales Ledger balance and aged debt profile and pro-actively manage timely cash receipts and the DSO target achievement, working through the credit control team in ABSC to achieve this
- Management of reclamation of goods in the event of account closure, own the interaction with receivers for settlements
- Provide insights and spot potential credit risk early in order to avoid losses
- Network with other FMCG Credit Managers to provide insights and spot potential credit risk early in order to avoid losses
- Escalation point for non-routine customer engagement and statement queries
- Review of KYC forms
- Ensure CARM controls adhered to and provide support on GAR/External audit Reviews
- Qualifications and Experience Required
Barriers to Success in Role
- Inability to work through others or exercise influence to deliver performance improvement
- Inability to influence senior management and other key stakeholders
- Poor understanding of relevant Global Processes
APPLICATION INSTRUCTIONS:
Online Application, CLICK HERE to Apply
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