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Job Title: Information Technology Assistant (National)- Kasulu, Tanzania (1 post)
Grade: 4 (N)
Job Level: Associate Specialist
Division: Administration
Department: Information Technology (IT)
Term: 9-12 months
Salary: TZS. 984,041 (gross/monthly)
Location: Kasulu, Tanzania
RSC Africa
The Resettlement Support Center (RSC) Africa operates a US refugee resettlement program in sub-Saharan Africa through a Cooperative Agreement with the Department of State/Bureau of Population, Refugees and Migration. RSC Africa is responsible for the preparation of refugee case files for adjudication by US Citizenship and Immigration Services (USCIS) officers, as well as the out-processing and cultural orientation of all approved cases. RSC Africa is administered by the Church World Service Immigration Refugee Program (CWS/IRP) and is based in Nairobi, Kenya.
Benefits
CWS Global and CWS RSC Africa offer a total compensation package. The total compensation
package includes life insurance, comprehensive health insurance, dental coverage, vision coverage; vacation days, sick leave, compassionate leave, and an Employee Assistance Program (EAP). These are governed by the relevant labor laws.
Other Incentives
CWS Global and CWS RSC Africa will provide accommodation stipend; one off travel allowance
to the duty station on appointment of $250; travel allowance from the duty station back home after six months of $250; end of contract travel allowance from the duty station back home of $250.
EEOC
Church World Service does not discriminate on the basis of race, color, national origin, sex, sexual orientation, religion, age, disability, or veteran status in employment or the provision of services.
Due to the volume of applications that we receive, only those individuals shortlisted will be contacted.
To Apply:
Please click the below link to apply directly online to this position.
http://rscafrica.applicantstack.com/x/detail/a2d9enfc1cvq
This position is open to national applicants.
Please note RSC Africa does not accept resumes for positions that are not posted.
All applicants are required to submit their resume using the on-line applicant tracking system.
Eligibility List
The eligibility list established as a result of this job posting will be used for a
minimum of six months or until the list is exhausted. This list will be used to fill any current and immediate future vacancies. Individuals who are interested in this position
should submit their application materials now.
Communication
Please note RSC Africa uses e-mail for all recruitment contacts. Please be sure to check your e-mail regularly.
Application Materials
Your application materials should clearly indicate how you meet the requirements of the position. Be sure your resume is in an easy to read format. Dates of employment on your resume should be in mm/yy format.
Primary Purpose
This position is primarily responsible for assisting the IT Manager with the effective, efficient, and secure operation of all computer systems within the RSC Africa Kasulu office. This position will work closely with other support and field team staff.
Supervision
This position reports directly to the IT Manager based in Nairobi with oversight from the Kasulu Site Manager.
Essential Duties
Achieves and maintains thorough knowledge of and adherence to established RSC Africa, CWS/IRP, DOS/PRM, and USCIS policies and procedures regarding database management for the Pre USCIS case file processing;
Manages the day-to-day running, maintenance, and administration of IT facilities in RSC Africa’s Tanzania sub office in a timely manner;
Plans, organizes, controls, and evaluates the operations of information systems and electronic data processing;
Maintains the security and the integrity of the IT equipment and network infrastructure, which includes LAN, wireless networks, and communication systems;
Maintains the security and integrity of the sub office’s computer systems including virus protection, backup procedures, and legal implications of computer use;
Provides first line, high quality support, and advice to all sub office staff in their use of office IT facilities, both in Kasulu and, as necessary, in the field;
Manages the maintenance and repair (where possible) of the sub office’s IT equipment in consultation with the supervisor;
Manages the office (and where appropriate) delivery of IT training to information systems users.
Completes projects by coordinating resources and timetables with end users or project requestors;
Makes necessary recommendations to ensure that adequate back-up power systems are in place for all sub office IT systems.
Ensures that any IT equipment used by field team staff is properly checked to make sure it is in good working condition;
Liaises with the IT staff in Nairobi (as necessary) on various IT issues including the implementation of new technologies and coordinating office installations;
Handles multiple project responsibilities simultaneously, prioritizes work, and resolves technical emergencies as they may occur;
Performs any other duties that may be assigned to enhance the effectiveness and integrity of RSC Africa’s Tanzania sub office IT systems for the benefit of the refugee processing program.
Qualifications
Education:
Bachelor’s Degree or Diploma or other advanced professional training in a computer related field required.
Experience:
Experience leading activities in an IT environment; four years’ experience in managing computer networks with a preference for Windows based networks.
Knowledge:
Strong knowledge and working experience with database programs, especially MS Access or SQL;
Strong knowledge and working experience in networking (LAN, WAN and wireless);
Extensive knowledge of the use of internet and email;
Knowledge and experience in the use of MS Exchange mail system;
Thorough knowledge of computer licensing requirements and privileges.
Abilities:
Discuss technical information with users of diverse technical levels and discern their needs;
Communicate technical reports effectively at any level;
Initiate, facilitate, oversee, and negotiate IT projects;
Communicate effectively both verbally and in writing;
Follow instructions from the supervisor with a positive and receptive attitude;
Deal effectively and courteously with a large number of associates, outside agencies, applicants and members of the general public;
Conduct oneself in a professional and courteous manner to represent the best interests of RSC Africa and CWS/IRP;
Maintain a high performance standard with attention to detail;
Carry out all of the duties of the position efficiently and effectively with minimal supervision;
Work independently and contribute to overall operations at management level;
Take initiative in the development and completion of projects;
Lead others and address issues as they arise;
Maintain strict confidentiality with RSC Africa administrative and operational information;
Manage a large and diverse workload under pressure with competing priorities;
Analyze and solve complex problems;
Work well as a team in a multi-cultural environment while maintaining a high level of motivation;
Effectively manage RSC Africa’s Kasulu sub-office’s resources;
Actively participate in the implementation of the U.S. Government Operational Refugee Processing Program in Africa.
Physical: This position requires the employee to be able to bend, squat, sit, stand, walk, push/pull, handle objects (manual dexterity), reach above shoulder level, and use fine finger movements.
Environmental: Primarily indoors in a general office working environment incumbents in this position will be exposed to marked changes in temperature and/or humidity; dust, fumes, gases, radiation, infectious diseases etc.; driving of motorized equipment/vehicle; working in confined quarters.
Licensing/Certification:
Industry certifications in areas of IT required.
Special Requirements
Certificate of Good Conduct/Police clearance is required before the start of employment.
Candidates must pass a typing and comprehensive writing skills test in English to be considered for an interview.
Competencies
Communication
Ensure effective exchanges of information with others. Examples of skills and behaviors include speaking to others respectfully; expressing ideas in a logical, organized way; sharing information appropriately; and clarity and conciseness in written communication.
Relationships
Ensure constructive and supportive interactions with others. Examples of skills and behaviors include being positive and supportive when working with others; sharing information and resources freely; resolving conflict constructively; and proactively working to remove obstacles to success for others.
Job Knowledge
Utilize and apply job related knowledge to complete job tasks at a level that meets or exceeds expectations. Examples of skills and behaviors include utilizing job knowledge to solve problems or develop new approaches; maintaining or enhancing skills through continuing education; and taking on projects that will develop or enhance skills.
Teamwork
Work effectively and contribute as a member of a team. Examples of skills and behaviors include supporting other team members by sharing information; covering the work of others during absences, vacations etc.; and actively participating in developing ideas for ways to increase team effectiveness.
Problem Solving
Analyze information and develop solutions to challenges that arise during the course of performing a job. Examples of skills and behaviors include researching and collecting facts; defining the issues and the parties affected; formulating options/solutions for addressing the problem; and engendering support for and implementing the solution.
Program Planning and Management
Organize work and/or plan projects and ensure timely completion and/or successful implementation. Examples of skills and behaviors include identifying and analyzing program options; identifying the tasks and deliverables required for successful completion; managing one’s time; monitoring the resources involved and ensuring that they are directed most effectively; and working with all involved to ensure successful completion.
Leadership
Guide and direct oneself or other individuals and groups toward a desired outcome. Examples of skills and behaviors include taking the appropriate level of initiative to resolve problems or remove obstacles, bringing individuals together around a common goal; evaluating information and making decisions; navigating conflict and obstacles; and ensuring that communication takes place between all parties involved.
Resource Building and Stewardship
Balance the acquisition or investment of organization resources with responsible use of those resources in line with the organization’s mission. Examples of skills and behaviors include taking advantage of all opportunities to cultivate potential donors; evaluating situations to identify the best use of resources; and making responsible investments of resources that increase organization effectiveness.
============
Job Title: Caseworker - Kasulu, Tanzania (12 posts)
Reports to: Field Team Supervisor
Division: Operations
Location: Kasulu, Tanzania
Job Level: Specialist
Starting Salary: TZS 984,041 (per month)
Status: Non-Exempt
Duration: 9 – 12 Months contract
CWS RSC Africa
The Resettlement Support Center (CWS RSC Africa) operates a US refugee resettlement program in sub-Saharan Africa through a Cooperative Agreement with the Department of State/Bureau of Population, Refugees and Migration. CWS RSC Africa is responsible for the preparation of refugee case files for adjudication by US Citizenship and Immigration Services (USCIS) officers, as well as the out-processing and cultural orientation of all approved cases. CWS RSC Africa is administered by the Church World Service Immigration Refugee Program (CWS/IRP) and is based in Nairobi, Kenya.
Benefits
CWS Global and CWS RSC Africa offer a total compensation package. The total compensation package includes life insurance, comprehensive health insurance, dental coverage, vision coverage; vacation days, sick leave, compassionate leave, and an Employee Assistance Program (EAP). These are governed by the relevant labor laws.
Other Incentives
CWS Global and CWS RSC Africa will provide accommodation stipend; one off travel allowance to the duty station on appointment of $250; travel allowance from the duty station back home after six months of $250; end of contract travel allowance from the duty station back home of $250.
EEOC
Church World Service does not discriminate on the basis of race, color, national origin, sex, sexual orientation, religion, age, disability, or veteran status in employment or the provision of services.
Due to the volume of applications that we receive, only those individuals shortlisted will be contacted.
To Apply:
Please click the below link to apply directly online to this position.
http://rscafrica.applicantstack.com/x/detail/a2d9enfsjgjr
This position is open to national applicants.
Please note CWS RSC Africa does not accept resumes for positions that are not posted. All applicants are required to submit their resume using the on-line applicant tracking system.
Eligibility List
The eligibility list established as a result of this job posting will be used for a minimum of six months or until the list is exhausted. This list will be used to fill any current and immediate future vacancies. Individuals who are interested in this position should submit their application materials now.
Communication
Please note CWS RSC Africa uses e-mail for all recruitment contacts. Please be sure to check your e-mail regularly.
Application Materials
Your application materials should clearly indicate how you meet the requirements of the position. Be sure your resume is in an easy to read format. Dates of employment on your resume should be in mm/yy format.
Primary Purpose
This position is primarily responsible for assisting eligible refugee applicants prepare the best possible case file for an interview with an Officer of United States Citizenship and Immigration Services (USCIS) for final adjudication.
Supervision
This position reports to the Field Team Supervisor.
Essential Duties
Achieves and maintains a high performance standard based on a thorough knowledge of, and adherence to, established Church World Service Resettlement Support Centre ( CWS RSC Africa), Department of State (DOS), United States Citizenship and Immigration Services (USCIS), and Refugee Processing Centre (RPC) policies and procedures regarding current refugee processing eligibility criteria, database, and file management guidelines, the role of US Resettlement Agencies and refugee producing country conditions.
Travels throughout Sub-Saharan Africa, as assigned, to conduct resettlement interviews with refugee applicants, collecting biographical information and establishing refugee claims, in a dignified and professional manner.
Primarily conducts the AOR Screening and Pre-Screening One interview, per the daily minimums set by Field Team Management, in a non-confrontational, objective, and dignified manner. This includes:
determining case composition and ensures all refugee cases are cross-referenced according to established standard operating procedures.
establishing the validity of an applicant’s identity through verification of all demographic and biographic information including, but not limited to, names, nationalities, birth dates, and locations of all immediate family members in order to complete the refugee case history as required.
collecting all identity information including photographs, height, and weight.
documenting applicant’s persecution claim.
analysing, evaluating, and assessing the eligibility of refugee applicants for final adjudication by USCIS officers.
Runs Quality Check reports to ensure complete and accurate files, as well as identifies and correct processing errors prior to USCIS adjudication.
Identifies and reviews cases pending Prescreening and USCIS interviews in preparation for scheduling, schedules the cases in WRAPS, generates reports for refugee/partner notification, ensures that the reports are centrally filed for easy retrieval, and updates WRAPS accordingly.
Prepares cases for CIS, including reviewing physical and WRAPS files and constituting physical files.
Works with other Operations departments as necessary to properly update the appropriate cases.
Assists as needed in preparing circuit rides. This may include but is not limited to; requisitioning supplies, assisting GSO in preparation, packing of files, contacting interpreters, clean up at the end of the circuit ride, and other tasks as assigned by the Supervisors.
Assists Adjudications Circuit Rides as needed, which includes completing post-Adjudication review, updating decisions and fingerprints, and preparing and distributing decision letters.
Completes and updates all case files all database records.
Writes deferrals and info memos for referring agency action, as required.
Conducts file reviews in accordance with RSC and USCIS guidelines, paying close attention to detail.
Assists in various administrative tasks including but not limited to: research, locating files, data entry, and case analysis.
Analyses complex cases in consultation with Supervisors in accordance with established policies and procedures, while remaining open to supervisory direction.
Contributes to the development of Field Team training procedures and their implementation.
Trains new staff as required.
Contributes to the development and updating of standard operating procedures for the Field Team in coordination with Field Team Supervisors, Managers and Field Team Coordinator.
Performs additional duties and special assignments as needed to facilitate the efficient processing and operation of the United States Refugee Admissions Program in Sub-Saharan Africa.
Qualifications
Education:
Bachelor’s degree or equivalent related work experience in lieu of a Bachelor’s degree is required. Master’s Degree preferred.
Experience:
Casework or previous resettlement experience is preferred.
Knowledge/Skills:
Strong verbal and written English language skills;
Second language an advantage; Somali, Tigrinya, French, Amharic, Kinyarwanda or Arabic preferred;
Demonstrated computer skills, especially Microsoft Word, Excel, Outlook;
Strong organizational and time management skills;
Meticulous attention to detail.
Abilities:
The Caseworker must have the ability to:
travel extensively throughout the regions, sometimes on short notice and under difficult conditions;
accurately type 40 WPM at 96% accuracy in order to be confirmed at the end of probation;
pass a job knowledge assessment in order to be confirmed at the end of probation;
pass a yearly job knowledge assessment with a score of 80% or higher;
maintain a high performance standard with attention to detail;
communicate effectively both verbally and in writing;
follow instructions from the Supervisor with a positive and receptive attitude;
deal effectively and courteously with a large number of associates, outside agencies, refugees and members of the general public;
conduct oneself in a professional and courteous manner to represent the best interests of RSC Africa and CWS/IRP;
maintain a high performance standard with attention to detail;
carry out all of the duties of the position efficiently and effectively with minimal supervision;
work independently and contribute to overall operations of CWS RSC Africa;
take initiative in the development and completion of projects;
lead others and address issues as they arise;
maintain strict confidentiality with CWS RSC Africa administrative and operational information;
manage a large and diverse workload under pressure with competing priorities;
analyse and solve complex problems;
work well as a team in a multi-cultural environment while maintaining a high level of motivation
effectively manage RSC Africa’s resources;
manage cash advances and report expenses accurately;
actively participate in the implementation of the U.S. Government Refugee Admissions Program.
Working Conditions
Physical: This position requires bending, squatting, climbing, kneeling, sitting, standing, walking, pushing/pulling, handling objects (manual dexterity), reaching above shoulder level, using fine finger movements and lifting/carrying heavy loads.
Environmental: Incumbents in this position will be exposed to excessive noise, marked changes in temperature and/or humidity, dust and infectious diseases, harsh weather climates, long work hours, bumpy roads, extended travel, excessive sun exposure, and non-ventilated spaces.
Special Requirements
A Certificate of Good Conduct is required before the start of employment. A valid passport and the ability to maintain a valid passport throughout the entire appointment is required, which includes having enough passport pages for travel. The candidate should be of good health, willing and able to travel extensively in often difficult conditions, and have a high degree of flexibility. Must be legally eligible to work in Tanzania. Must have proof of Yellow Fever vaccination before traveling for RSC Africa. Employee will be entrusted with the receipt, custody and payment of money.
Candidates must pass a typing and comprehensive writing skills test in English to be considered for an interview.
Licensing/Certification
Not applicable.
Competencies
Communication
Ensure effective exchanges of information with others. Examples of skills and behaviors include speaking to others respectfully; expressing ideas in a logical, organized way; sharing information appropriately; and clarity and conciseness in written communication.
Relationships
Ensure constructive and supportive interactions with others. Examples of skills and behaviors include being positive and supportive when working with others; sharing information and resources freely; resolving conflict constructively; and proactively working to remove obstacles to success for others.
Job Knowledge
Utilize and apply job related knowledge to complete job tasks at a level that meets or exceeds expectations. Examples of skills and behaviors include utilizing job knowledge to solve problems or develop new approaches; maintaining or enhancing skills through continuing education; and taking on projects that will develop or enhance skills.
Teamwork
Work effectively and contribute as a member of a team. Examples of skills and behaviors include supporting other team members by sharing information; covering the work of others during absences, vacations etc.; and actively participating in developing ideas for ways to increase team effectiveness.
Problem Solving
Analyze information and develop solutions to challenges that arise during the course of performing a job. Examples of skills and behaviors include researching and collecting facts; defining the issues and the parties affected; formulating options/solutions for addressing the problem; and engendering support for and implementing the solution.
Program Planning and Management
Organize work and/or plan projects and ensure timely completion and/or successful implementation. Examples of skills and behaviors include identifying and analyzing program options; identifying the tasks and deliverables required for successful completion; managing one’s time; monitoring the resources involved and ensuring that they are directed most effectively; and working with all involved to ensure successful completion.
Leadership
Guide and direct oneself or other individuals and groups toward a desired outcome. Examples of skills and behaviors include taking the appropriate level of initiative to resolve problems or remove obstacles, bringing individuals together around a common goal; evaluating information and making decisions; navigating conflict and obstacles; and ensuring that communication takes place between all parties involved.
Resource Building and Stewardship
Balance the acquisition or investment of organization resources with responsible use of those resources in line with the organization’s mission. Examples of skills and behaviors include taking advantage of all opportunities to cultivate potential donors; evaluating situations to identify the best use of resources; and making responsible investments of resources that increase organization effectiveness.
=============
Division: Administration
Department: General Services
Salary: TZS.1,180,849 (gross/monthly)
Location: Kasulu, Tanzania
Duration: 9 – 12 Months contract
CWS RSC Africa
The Resettlement Support Center (CWS RSC Africa) operates a US refugee resettlement program in sub-Saharan Africa through a Cooperative Agreement with the Department of State/Bureau of Population, Refugees and Migration. CWS RSC Africa is responsible for the preparation of refugee case files for adjudication by US Citizenship and Immigration Services (USCIS) officers, as well as the out-processing and cultural orientation of all approved cases. CWS RSC Africa is administered by the Church World Service Immigration Refugee Program (CWS/IRP) and is based in Nairobi, Kenya.
Benefits
CWS Global and CWS RSC Africa offer a total compensation package. The total compensation package includes life insurance, comprehensive health insurance, dental coverage, vision coverage; vacation days, sick leave, compassionate leave, and an Employee Assistance Program (EAP). These are governed by the relevant labor laws.
Other Incentives
CWS Global and CWS RSC Africa will provide accommodation stipend; one off travel allowance to the duty station on appointment of $250; travel allowance from the duty station back home after six months of $250; end of contract travel allowance from the duty station back home of $250.
EEOC
Church World Service does not discriminate on the basis of race, color, national origin, sex, sexual orientation, religion, age, disability, or veteran status in employment or the provision of services.
Due to the volume of applications that we receive, only those individuals shortlisted will be contacted.
To Apply:
Please click the below link to apply directly online to this position.
http://rscafrica.applicantstack.com/x/detail/a2d9enfw91m5
This position is open to national applicants.
Please note CWS RSC Africa does not accept resumes for positions that are not posted. All applicants are required to submit their resume using the on-line applicant tracking system.
Eligibility List
The eligibility list established as a result of this job posting will be used for a minimum of six months or until the list is exhausted. This list will be used to fill any current and immediate future vacancies. Individuals who are interested in this position should submit their application materials now.
Communication
Please note CWS RSC Africa uses e-mail for all recruitment contacts. Please be sure to check your e-mail regularly.
Application Materials
Your application materials should clearly indicate how you meet the requirements of the position. Be sure your resume is in an easy to read format. Dates of employment on your resume should be in mm/yy format.
Primary Purpose
This position is primarily responsible for the coordination and follow-up of logistics and administrative support for RSC Africa Sub-Office Field Team and CO circuit rides, as well as preparing travel itineraries of official RSC staff travel in accordance with the RSC standard operating procedures.
Supervision
This position reports directly to the Site Manager with oversight from the Nairobi based Deputy Director for Administration.
Essential Duties
Requests domestic and international flight schedules, itineraries, bookings, and tickets in coordination with the Nairobi Travel Logistics team;
Develops, maintains and periodically revises standard operating procedures for local travel in accordance with RSC Sub Office, CWS Africa and USG policies;
Prepares RSC Africa Sub Office travel authorizations and requests accountants/ GSO for purchase orders and checks to pay for travel per diem and tickets;
Regularly reviews, analyzes and revises RSC Africa Sub Office expenses for miscellaneous expenses and other travel formulas based on recent expense reports for accuracy in budgeting;
Assists in budget preparation and monitoring for travel;
Maintains current, complete and accurate contact information database in public file folders for all partners, hotels, embassies, UNHCR offices, based in the Kasulu/Kigoma location;
Reviews monthly invoices for local service providers and ensures correct rates are being charged and also identifies local versus regional travel expenses;
Provides basic bookkeeping responsibilities for the Kasulu office;
Overseas all sub office specific procurement needs;
Supervisors the driver, gardener, and janitor in the completion of their duties;
Develops and maintains vendor relations in Kigoma and Kasulu area to procure office and administrative supplies;
Assists in the initial set-up of the Kasulu office;
Performs other duties that may be assigned to ensure the logistical support of operations related to official travel and other program objectives.
Qualifications
Education:
Bachelor’s degree required.
Experience:
One year’s directly related specialized experience performing the essential functions is required.
Knowledge/ Skills:
Demonstrated written and verbal English skills;
Demonstrated computer skills, especially Microsoft Excel;
Demonstrated organizational and time management skills;
Demonstrated strong communication skills.
Abilities:
The Logistics Officer must have the ability to:
Maintain the integrity of confidential financial and personnel information;
Communicate effectively both verbally and in writing;
Follow instructions from the Site Manager with a positive and receptive attitude;
Deal effectively and courteously with a large number of associates, outside agencies, applicants and members of the general public;
Conduct oneself in a professional and courteous manner to represent the best interests of RSC Africa Sub Office and CWS/IRP;
Maintain a high performance standard with attention to detail;
Carry out all of the duties of the position efficiently and effectively with minimal supervision;
Take initiative;
Maintain strict confidentiality with RSC Africa Sub Office administrative and operational information;
Manage a large and diverse workload under pressure with competing priorities;
work well as a team in a multi-cultural environment while maintaining a high level of motivation;
Effectively manage RSC Africa’s Sub Office resources;
Actively participate in the implementation of the U.S. Government Operational Refugee Processing Program in Africa.
Working Conditions
Physical: This position requires bending, squatting, climbing, kneeling, sitting, standing, walking, pushing/pulling, handling objects (manual dexterity), reaching above shoulder level, using fine finger movements and lifting/carrying heavy loads.
Environmental: Incumbents in this position will be exposed to excessive noise, marked changes in temperature and/or humidity, dust and infectious diseases, harsh weather climates, long work hours, bumpy roads, extended travel, excessive sun exposure, and non-ventilated spaces.
Special Requirements
A Certificate of Good Conduct is required before the start of employment. A valid passport and the ability to maintain a valid passport throughout the entire appointment is required, which includes having enough passport pages for travel. The candidate should be of good health, willing and able to travel extensively in often difficult conditions, and have a high degree of flexibility. Must be legally eligible to work in Tanzania. Must have proof of Yellow Fever vaccination before traveling for RSC Africa. Employee will be entrusted with the receipt, custody and payment of money.
Candidates must pass a typing and comprehensive writing skills test in English to be considered for an interview.
Licensing/Certification:
Not applicable.
Special Requirements:
Certificate of Good Conduct is required before the start of employment. Employee will be entrusted with the receipt, custody and payment of money.
Competencies
Communication
Ensure effective exchanges of information with others. Examples of skills and behaviors include speaking to others respectfully; expressing ideas in a logical, organized way; sharing information appropriately; and clarity and conciseness in written communication.
Relationships
Ensure constructive and supportive interactions with others. Examples of skills and behaviors include being positive and supportive when working with others; sharing information and resources freely; resolving conflict constructively; and proactively working to remove obstacles to success for others.
Job Knowledge
Utilize and apply job related knowledge to complete job tasks at a level that meets or exceeds expectations. Examples of skills and behaviors include utilizing job knowledge to solve problems or develop new approaches; maintaining or enhancing skills through continuing education; and taking on projects that will develop or enhance skills.
Teamwork
Work effectively and contribute as a member of a team. Examples of skills and behaviors include supporting other team members by sharing information; covering the work of others during absences, vacations etc.; and actively participating in developing ideas for ways to increase team effectiveness.
Problem Solving
Analyze information and develop solutions to challenges that arise during the course of performing a job. Examples of skills and behaviors include researching and collecting facts; defining the issues and the parties affected; formulating options/solutions for addressing the problem; and engendering support for and implementing the solution.
Program Planning and Management
Organize work and/or plan projects and ensure timely completion and/or successful implementation. Examples of skills and behaviors include identifying and analyzing program options; identifying the tasks and deliverables required for successful completion; managing one’s time; monitoring the resources involved and ensuring that they are directed most effectively; and working with all involved to ensure successful completion.
Leadership
Guide and direct oneself or other individuals and groups toward a desired outcome. Examples of skills and behaviors include taking the appropriate level of initiative to resolve problems or remove obstacles, bringing individuals together around a common goal; evaluating information and making decisions; navigating conflict and obstacles; and ensuring that communication takes place between all parties involved.
Resource Building and Stewardship
Balance the acquisition or investment of organization resources with responsible use of those resources in line with the organization’s mission. Examples of skills and behaviors include taking advantage of all opportunities to cultivate potential donors; evaluating situations to identify the best use of resources; and making responsible investments of resources that increase organization effectiveness.
==============
Job Title: Administrative Assistant - Kasulu, Tanzania (1 post)Reports to: Field Team Supervisor
Division: Administration
Location: Kasulu, Tanzania
Grade: 3 (N)
Starting Salary: TZS 820,034 (gross /annum)
Status: Non Exempt
Duration: 9 – 12 Months contract
RSC Africa
The Resettlement Support Center (RSC) Africa operates a US refugee resettlement program in sub-Saharan Africa through a Cooperative Agreement with the Department of State/Bureau of Population, Refugees and Migration. RSC Africa is responsible for the preparation of refugee case files for adjudication by US Citizenship and Immigration Services (USCIS) officers, as well as the out-processing and cultural orientation of all approved cases. RSC Africa is administered by the Church World Service Immigration Refugee Program (CWS/IRP) and is based in Nairobi, Kenya.
Benefits
CWS Global and CWS RSC Africa offer a total compensation package. The total compensation package includes life insurance, comprehensive health insurance, dental coverage, vision coverage; vacation days, sick leave, compassionate leave, and an Employee Assistance Program (EAP). These are governed by the relevant labor laws.
Other Incentives
CWS Global and CWS RSC Africa will provide accommodation stipend; one off travel allowance to the duty station on appointment of $250; travel allowance from the duty station back home after six months of $250; end of contract travel allowance from the duty station back home of $250.
EEOC
Church World Service does not discriminate on the basis of race, color, national origin, sex, sexual orientation, religion, age, disability, or veteran status in employment or the provision of services.
Due to the volume of applications that we receive, only those individuals shortlisted will be contacted.
To Apply:
Please click the below link to apply directly online to this position.
http://rscafrica.applicantstack.com/x/detail/a2d9enf51q5u
This position is open to national applicants.
Please note RSC Africa does not accept resumes for positions that are not posted. All applicants are required to submit their resume using the on-line applicant tracking system.
Eligibility List
The eligibility list established as a result of this job posting will be used for a minimum of six months or until the list is exhausted. This list will be used to fill any current and immediate future vacancies. Individuals who are interested in this position should submit their application materials now.
Communication
Please note RSC Africa uses e-mail for all recruitment contacts. Please be sure to check your e-mail regularly.
Application Materials
Your application materials should clearly indicate how you meet the requirements of the position. Be sure your resume is in an easy to read format. Dates of employment on your resume should be in mm/yy format.
Primary Purpose
This position is responsible for assisting the Administration section of Resettlement Support Center (CWS RSC Africa) with various Administration duties.
Supervision
This position reports directly to the Field Team Supervisor.
Essential Duties
Interprets written business requirements and technical specification documents;
Maintains a filing system for the Administrative documents of the Sub Office that facilitates easy retrieval of documents;
Receives invoices and attaches them to payment vouchers (PVs). Also attaches copies of contracts to PVs;
Labels all fixed assets and updates the fixed assets registers with any new assets and asset movements in a timely manner;
Monitors the movement of check payments in circulation for signing;
Manages petty cash under the supervision of the Finance Officer;
Manages a flow of documents between other departments and the Field Team Supervisor’s office;
Assists the Logistics Officer with various duties including keeping track of Miscellaneous Charge Orders issued, keeps a list of all announced circuit rides, shares circuit ride details with those who need to know and assists with visa processing;
Operates the reception duties as determined by Field Team Supervisor.
Types memos and correspondence as required by Field Team Supervisor
Takes minutes during staff meetings for distribution;
Assists in the preparation and implementation of SOPs for the Sub Office;
Assists with postage, weighing as needed;
Assists in sending out and receive/distribute fax messages as required;
All other duties and responsibilities determined appropriate by the Field Team Supervisor.
Qualifications
Education:
Bachelor’s degree in Business Administration/Management required OR four years of equivalent work experience.
Experience:
One year directly related specialized experience performing the essential functions is required.
Knowledge/ Skills:
Demonstrated written and verbal English skills;
Demonstrated computer skills, especially Microsoft Word, Excel and Outlook
Demonstrated organizational and time management skills;
Demonstrated strong communication skills.
Abilities:
The Administrative Assistant must have the ability to:
Maintain the integrity of confidential financial and personnel information;
Communicate effectively both verbally and in writing;
Follow instructions from the supervisor with a positive and receptive attitude;
Deal effectively and courteously with a large number of associates, outside agencies, applicants and members of the general public;
Conduct oneself in a professional and courteous manner to represent the best interests of RSC Africa Sub Office and CWS/IRP;
Maintain a high performance standard with attention to detail;
Carry out all of the duties of the position efficiently and effectively with minimal supervision;
Take initiative;
Maintain strict confidentiality with RSC Africa Sub Office administrative and operational information;
Manage a large and diverse workload under pressure with competing priorities;
Work well as a team in a multi-cultural environment while maintaining a high level of motivation;
Effectively manage RSC Africa’s Sub Office resources;
Actively participate in the implementation of the U.S. Government Operational Refugee Processing Program in Africa.
Competencies
Communication
Ensure effective exchanges of information with others. Examples of skills and behaviors include speaking to others respectfully; expressing ideas in a logical, organized way; sharing information appropriately; and clarity and conciseness in written communication.
Relationships
Ensure constructive and supportive interactions with others. Examples of skills and behaviors include being positive and supportive when working with others; sharing information and resources freely; resolving conflict constructively; and proactively working to remove obstacles to success for others.
Job Knowledge
Utilize and apply job related knowledge to complete job tasks at a level that meets or exceeds expectations. Examples of skills and behaviors include utilizing job knowledge to solve problems or develop new approaches; maintaining or enhancing skills through continuing education; and taking on projects that will develop or enhance skills.
Teamwork
Work effectively and contribute as a member of a team. Examples of skills and behaviors include supporting other team members by sharing information; covering the work of others during absences, vacations etc.; and actively participating in developing ideas for ways to increase team effectiveness.
Problem Solving
Analyze information and develop solutions to challenges that arise during the course of performing a job. Examples of skills and behaviors include researching and collecting facts; defining the issues and the parties affected; formulating options/solutions for addressing the problem; and engendering support for and implementing the solution.
Program Planning and Management
Organize work and/or plan projects and ensure timely completion and/or successful implementation. Examples of skills and behaviors include identifying and analyzing program options; identifying the tasks and deliverables required for successful completion; managing one’s time; monitoring the resources involved and ensuring that they are directed most effectively; and working with all involved to ensure successful completion.
Leadership
Guide and direct oneself or other individuals and groups toward a desired outcome. Examples of skills and behaviors include taking the appropriate level of initiative to resolve problems or remove obstacles, bringing individuals together around a common goal; evaluating information and making decisions; navigating conflict and obstacles; and ensuring that communication takes place between all parties involved.
Resource Building and Stewardship
Balance the acquisition or investment of organization resources with responsible use of those resources in line with the organization’s mission. Examples of skills and behaviors include taking advantage of all opportunities to cultivate potential donors; evaluating situations to identify the best use of resources; and making responsible investments of resources that increase organization effectiveness.
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Job Title: Field Team Assistant - Kasulu, Tanzania (3 posts) Reports to: Field Team Supervisor
Division: Operations
Location: Kasulu, Tanzania
Job Level: Associate Specialist
Starting Salary: TZS 820,034 (per month)
Status: Non-Exempt
Duration: 9 – 12 Months contract
CWS RSC Africa
The Resettlement Support Center (CWS RSC Africa) operates a US refugee resettlement program in sub-Saharan Africa through a Cooperative Agreement with the Department of State/Bureau of Population, Refugees and Migration. CWS RSC Africa is responsible for the preparation of refugee case files for adjudication by US Citizenship and Immigration Services (USCIS) officers, as well as the out-processing and cultural orientation of all approved cases. CWS RSC Africa is administered by the Church World Service Immigration Refugee Program (CWS/IRP) and is based in Nairobi, Kenya.
Benefits
CWS Global and CWS RSC Africa offer a total compensation package. The total compensation package includes life insurance, comprehensive health insurance, dental coverage, vision coverage; vacation days, sick leave, compassionate leave, and an Employee Assistance Program (EAP). These are governed by the relevant labor laws.
Other Incentives
CWS Global and CWS RSC Africa will provide accommodation stipend; one off travel allowance to the duty station on appointment of $250; travel allowance from the duty station back home after six months of $250; end of contract travel allowance from the duty station back home of $250.
EEOC
Church World Service does not discriminate on the basis of race, color, national origin, sex, sexual orientation, religion, age, disability, or veteran status in employment or the provision of services.
Due to the volume of applications that we receive, only those individuals shortlisted will be contacted.
To Apply:
Please click the below link to apply directly online to this position.
http://rscafrica.applicantstack.com/x/detail/a2d9enfbyo6i
This position is open to national applicants.
Please note CWS RSC Africa does not accept resumes for positions that are not posted. All applicants are required to submit their resume using the on-line applicant tracking system.
Eligibility List
The eligibility list established as a result of this job posting will be used for a minimum of six months or until the list is exhausted. This list will be used to fill any current and immediate future vacancies. Individuals who are interested in this position should submit their application materials now.
Communication
Please note CWS RSC Africa uses e-mail for all recruitment contacts. Please be sure to check your e-mail regularly.
Application Materials
Your application materials should clearly indicate how you meet the requirements of the position. Be sure your resume is in an easy to read format. Dates of employment on your resume should be in mm/yy format.
Primary Purpose
This position is primarily responsible for daily coordination of RSC or CIS circuit rides and the efficient processing of eligible refugee applications for the US Refugee Admissions Program in Sub-Saharan Africa, in accordance with Worldwide Processing Priorities, USRAP Guidelines and RSC Africa Field Team standard operating procedures.
Supervision
This position reports to the Field Team Supervisor
Essential Duties
Achieves and maintains a high performance standard based on a thorough knowledge of and adherence to established CWS RSC Africa, CWS/IRP, DOS/PRM, USCIS, and UNHCR policies and procedures regarding current refugee processing eligibility criteria, database and file management guidelines, the role of US voluntary agencies and refugee producing country conditions.
Coordinates circuit ride preparation with the Regional or Adjudications Field Team Supervisors.
Coordinates and manages logistics to and in the field that may include staff travel and transport of files, equipment and supplies.
Manages interpreter hiring, training, supervision and payments.
Purchase CR supplies as needed.
Ensures files or documents are kept in order in the field and are filed back in the library per SOPs.
On Adjudication CRs, ensures complete files are presented on time to CIS officers, and monitors their return from CIS officers.
Manages processing schedule and staff workload while on a circuit ride.
Calls applicants who have failed to appear.
Sends deferrals and info memos to partners
Photographs and uploads applicant photographs; scans and attaches refugee documents.
Works with partners who are transporting refugees to ensure correct applicants are brought and taken from the worksite, and this is done in a timely manner.
Completes refugee roll call, and presents morning announcements to applicants.
Completes IT set up on CRs and ensures technology and equipment used on Circuit Rides is well-managed and utilized, including computer hardware and software.
Maintains a thorough knowledge of and ensure compliance with CWS RSC Africa safety and security procedures at all times.
Act as the security backup on Circuit Rides.
Completes Trip Reports and account fully for funds as required when traveling on circuit rides.
Maintain thorough knowledge and adherence to PRE and CIS Circuit Ride Standard Operating Procedures which include interview schedules, statistics, file review, handling queries from CIS officers, preparation and distribution of CIS decision letters, Preliminary Results Lists and Trip Reports.
Assists with the developing and updating of standard operating procedures for Field Team in coordination with Field Team Management.
Performs other duties or special assignments as may be needed to ensure the efficient processing and operation of CWS RSC Africa.
Qualifications
Education:
Must have a minimum of “O” Level education and one year relevant work experience.
Bachelor’s Degree preferred.
Experience:
At least one year relevant work experience.
Knowledge/Skills:
Meticulous attention to detail.
Strong organizational and time management skills.
Strong verbal and written English language skills.
Demonstrated IT skills, including experience using MS office, and troubleshooting network problems.
Strong leadership and motivational skills
Abilities:
The Field Team Assistant must have the ability to:
Manage circuit ride logistics to ensure policies and procedures are implemented and executed in accordance with guidelines and standard operating procedures;
travel extensively in the region sometimes on short notice and under difficult conditions to meet the demands of a dynamic operational program;
deal with stress in a positive manner;
maintain a diplomatic, professional manner at all times;
exercise good judgment and seek guidance as appropriate when confronted with unanticipated problems;
communicate effectively both verbally and in writing in English;
ability to accurately type 40 W.P.M.;
follow instructions from the Supervisor with a positive and receptive attitude;
deal effectively and courteously with a large number of associates, outside agencies, refugees and members of the general public;
conduct oneself in a professional and courteous manner to represent the best interests of CWS RSC Africa and CWS/IRP;
maintain a high performance standard with attention to detail;
manage a large and diverse workload under pressure with competing priorities;
carry out all of the duties of the position efficiently and effectively with minimal supervision;
work independently and contribute to overall operations of CWS RSC Africa;
maintain strict confidentiality with CWS RSC Africa administrative and operational information;
work well as a team in a multi-cultural environment while maintaining a high level of motivation;
actively participate in the implementation of the U.S. Refugee Admissions Program.
Working Conditions
Physical: This position requires bending, squatting, climbing, kneeling, sitting, standing, walking, pushing/pulling, handling objects (manual dexterity), reaching above shoulder level, using fine finger movements and lifting/carrying heavy loads.
Environmental: Incumbents in this position will be exposed to excessive noise, marked changes in temperature and/or humidity, dust and infectious diseases, harsh weather climates, long work hours, bumpy roads, extended travel, excessive sun exposure, and non-ventilated spaces.
Special Requirements
A Certificate of Good Conduct is required before the start of employment. A valid passport and the ability to maintain a valid passport throughout the entire appointment is required, which includes having enough passport pages for travel. The candidate should be of good health, willing and able to travel extensively in often difficult conditions, and have a high degree of flexibility. Must be legally eligible to work in Tanzania. Must have proof of Yellow Fever vaccination before traveling for RSC Africa. Employee will be entrusted with the receipt, custody and payment of money.
Candidates must pass a typing and comprehensive writing skills test in English to be considered for an interview.
Licensing/Certification:
Not applicable.
Competencies
Communication
Ensure effective exchanges of information with others. Examples of skills and behaviors include speaking to others respectfully; expressing ideas in a logical, organized way; sharing information appropriately; and clarity and conciseness in written communication.
Relationships
Ensure constructive and supportive interactions with others. Examples of skills and behaviors include being positive and supportive when working with others; sharing information and resources freely; resolving conflict constructively; and proactively working to remove obstacles to success for others.
Job Knowledge
Utilize and apply job related knowledge to complete job tasks at a level that meets or exceeds expectations. Examples of skills and behaviors include utilizing job knowledge to solve problems or develop new approaches; maintaining or enhancing skills through continuing education; and taking on projects that will develop or enhance skills.
Teamwork
Work effectively and contribute as a member of a team. Examples of skills and behaviors include supporting other team members by sharing information; covering the work of others during absences, vacations etc.; and actively participating in developing ideas for ways to increase team effectiveness.
Problem Solving
Analyze information and develop solutions to challenges that arise during the course of performing a job. Examples of skills and behaviors include researching and collecting facts; defining the issues and the parties affected; formulating options/solutions for addressing the problem; and engendering support for and implementing the solution.
Program Planning and Management
Organize work and/or plan projects and ensure timely completion and/or successful implementation. Examples of skills and behaviors include identifying and analyzing program options; identifying the tasks and deliverables required for successful completion; managing one’s time; monitoring the resources involved and ensuring that they are directed most effectively; and working with all involved to ensure successful completion.
Leadership
Guide and direct oneself or other individuals and groups toward a desired outcome. Examples of skills and behaviors include taking the appropriate level of initiative to resolve problems or remove obstacles, bringing individuals together around a common goal; evaluating information and making decisions; navigating conflict and obstacles; and ensuring that communication takes place between all parties involved.
Resource Building and Stewardship
Balance the acquisition or investment of organization resources with responsible use of those resources in line with the organization’s mission. Examples of skills and behaviors include taking advantage of all opportunities to cultivate potential donors; evaluating situations to identify the best use of resources; and making responsible investments of resources that increase organization effectiveness.
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